Description

Internal Medicine Veterinary Technician - Lead

Full-time

San Antonio, TX

Thrive Pet Healthcare Specialists San Antonio is looking for a Lead Internal Medicine Veterinary Technician to join our team as part of the Thrive Pet Healthcare community.

At TPHS, a Thrive Pet Healthcare partner, you will have the support, tools, and resources to elevate your skills. As a hospital deeply rooted in the local community, you will experience the best of both worlds: a genuine local feel with the benefits of Thrive's national resources.

About You

The Lead Veterinary Internal Medicine Technician plays a key clinical and leadership role within the Internal
Medicine service. This position blends advanced technical skills with team leadership to deliver exceptional patient care, seamless service operations, and outstanding client experiences.

How This Role Lives Our Core Values:

• Service: Advocates for patients and clients through meticulous care, clear communication, and timely follow-up.
• Team: Leads by example, mentors technicians and assistants, and promotes a positive, collaborative culture.
• Exploration: Embraces continuous learning, specialty medicine growth, and evolving Internal Medicine procedures.
• Empathy: Practices Fear Free principles and supports clients during stressful and emotional moments.
• Joy: Contributes to a respectful, supportive, and engaging work environment.
• Accountability: Maintains accurate records, follows protocols, and ensures high standards of safety and quality.

Key Responsibilities
Include but are not limited to:

• Direct and coordinate the day-to-day schedule, keeping technicians and veterinarians focused, organized, and on task while adapting to patient & client needs
• Lead and support the Internal Medicine technician team through training, mentorship, and example
• Perform advanced Internal Medicine nursing care, anesthesia monitoring, diagnostics, and procedures
• Manage patient assessments, triage, treatments, hospitalization, and follow-up
• Maintain detailed and accurate medical records and communication logs
• Deliver and review estimates, discharges, and treatment plans with clients
• Coordinate with doctors, CSRs, and hospital teams to ensure smooth daily workflow
• Respond calmly and effectively to emergency and critical-care situations
• Ensure compliance with OSHA, safety, and hospital protocols

Required Qualifications:

• Licensed Veterinary Technician (credentialed strongly preferred or equivalent experience)
• Specialty or advanced clinical experience; Internal Medicine strongly preferred
• Prior leadership, supervisory, or lead technician experience
• Excellent communication and organizational skills
• Ability to remain calm, decisive, and compassionate in high-pressure situations
• Familiarity with Ezyvet & Smartflow systems preferred
• Experience with endoscopic procedures and advanced imaging modalities, including CT and ultrasound
• Schedule flexibility, including flexibility to assist or work in other departments in the hospital if needed

About the Hospital

Thrive Pet Healthcare Specialists San Antonio has recently expanded to a beautiful, modern facility designed to provide exceptional veterinary specialty medicine alongside renowned emergency care. Our state-of-the-art equipment includes advanced diagnostic tools such as CT, MRI, ultrasound, and endoscopy, as well as a linear accelerator and a pulmonetic ventilator for critical care. We also offer a dedicated full pharmacy and an in-house blood bank to ensure comprehensive care for our patients. At Thrive, we foster a friendly, fun, and collaborative work environment, making it a great place for both our team and the pets we serve.

Benefits - our care in action

Thrive offers a suite of benefits to support team members’ emotional, physical, professional, and financial wellbeing. In addition to our health and life insurance, and short- and long- term disability plans, we offer eligible team members:

• Competitive pay
• 401(k) with employer match
• Mental health resources, including 24/7 access to Lyra Health
• Paid parental leave
• Purr-ental leave for when you adopt a pet
• Employer-sponsored childcare and elder care
• Personalized care for every family-forming journey
• Discretionary funds and FREE CE courses
• Pet perks and veterinary service discounts
• Student loan management tools and assistance

Provide your best care with more bridges and less barriers.

We listen to your needs and then meet them. Through training and free CE experiences, your career development can flourish. And in our locally rooted, nationally connected community, you’ll be able to make connections, access opportunities and find support with ease.

Support for you is as vital as the support you provide.

You’ll Thrive With Us

At Thrive, you have the opportunity to develop your career in a way that best suits your goals. Take advantage of our comprehensive learning and skill-building programs to enhance your expertise. You can build your skills and earn credentials through:

• Our vast, diverse, and free library of continuing education courses - ThriveU
• Live, virtual interactive workshops to develop valuable leadership skills
• A program designed to teach you the fundamentals of running a pet hospital
• Scholarship opportunities and tuition reimbursement
• Move into any specialty, hospital type, or environment - across the nation.
• Leadership training for a thriving and long career in the veterinary profession.

About Thrive

Thrive Pet Healthcare is one of the first veterinary services offering a comprehensive continuum of care for pets’ primary, specialty, and acute needs. Through a nationwide community of over 360 veterinary providers, and an industry-leading membership program, Thrive Pet Healthcare provides personalized, accessible care through every stage of a pet’s life and health. Founded by veterinarians, the organization provides industry-first benefits for practice staff while elevating privately held veterinary hospitals with innovative service and technology solutions. By focusing on the needs of care providers and professional collaboration, Thrive Pet Healthcare is supporting the well-being of the industry and raising the national bar for veterinary excellence.

Thrive Pet Healthcare is united by our mission to create the future of pet well-being through medical excellence, innovative technology, and a connected community of teams and partners. We exist to nurture both pets and people through meaningful relationships and exceptional veterinary care.

Our Support Office teams power that mission by supporting our hospitals through operational excellence, innovative programs, people-centered culture, and forward-thinking business solutions - all while having plenty of fun along the way.

We nurture pets & people through meaningful relationships and exceptional pet care-and we are united by a shared set of values.

• Service - delivering exceptional service
• Empathy - leading with care
• Accountability - achieve meaningful outcomes
• Joy - be a source of light
• Exploration - learn to fuel growth
• Team - connect for success

At Thrive Pet Healthcare, we are committed to creating a culture where everyone from any background can be heard, respected, and valued. We pledge to build an inclusive environment nurtured by respectful curiosity to support, encourage, and celebrate the diverse voices of our teams and the communities we serve.