Description

• Overseeing daily operations of a growing small animal veterinary hospital.
• Leading workflow optimization and operational efficiency initiatives.
• Partnering with the MDVM to align clinical excellence with business performance.
• Driving accountability, structure, and clear team expectations.
• Managing staffing, scheduling, and performance management processes.
• Overseeing financial responsibilities including payroll, inventory, budgeting, and KPI tracking.
• Coaching and developing team members into high-performing contributors.
• Identifying process gaps and implementing scalable solutions.
• Building a culture rooted in clarity, professionalism, and collaboration.

• 3+ years of operations or management experience (veterinary, healthcare, multi-unit service, hospitality, or similar industries).
• Strong business and financial acumen with comfort managing budgets and KPIs.
• Proven leadership experience with the ability to coach, mentor, and hold teams accountable.
• Experience leading change and improving organizational culture.
• Excellent communication and conflict resolution skills.
• High emotional intelligence and a steady, solutions-oriented mindset.
• Experience with practice management software or business systems is a plus.
• Veterinary experience welcomed but not required.

• 401(k) with company match
• Dental Insurance
• Health insurance
• Vision Insurance
• Paid Time Off (PTO)
• Employee discounts
• Training and career development